1. Introduction
SmurfCraft (“we,” “our,” or “us”) is committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our Minecraft server, our Discord community, and our online store at
https://shop.smurfcraft.net (“Store”).
By using our services, you agree to the terms of this Privacy Policy.
2. Data Controller
The data controller responsible for your personal data is SmurfCraft.
Support Email:
info@smurfcraft.net
Address: North Brabant, The Netherlands
3. Data We Collect
A. Data Collected Through the Store (Purchases)
- Minecraft Username (IGN): Used to identify the account for product delivery.
- Email Address: Used for purchase receipts and customer service.
- Purchase History: Record of items bought, amount paid, and transaction time.
- IP Address: Collected by our payment processor for fraud prevention.
- Payment Information: We do not store full credit card or bank details. This data is securely processed by our third-party payment processors (e.g., PayPal, Stripe).
- Legal Basis: Performance of a contract and Legitimate Interests (fraud prevention).
B. Data Collected on the Server and Discord
- Minecraft Username (IGN): Used for gameplay, enforcement of rules, and linking purchases.
- Chat Logs & Gameplay Data: Used for moderation, security, and rule enforcement.
- Discord User ID/Name: Used for community interaction and support.
- Legal Basis: Legitimate Interests (maintaining security and a positive community).
4. How We Use Your Data
- To fulfill orders and deliver digital goods to your Minecraft account.
- To provide customer support and resolve disputes.
- To maintain server security, prevent cheating, and enforce rules.
- To comply with legal obligations such as tax or accounting requirements.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill its intended purpose and legal requirements.
- Purchase Data: Up to 7 years (for Dutch tax laws).
- Moderation Data (Bans, Logs): As long as necessary for security and enforcement.
6. Sharing Your Data
We only share data with trusted third parties essential to our operations:
- Payment Processors: e.g., Tebex, Stripe, PayPal (they are separate data controllers).
- Hosting Providers: Infrastructure services for server and website hosting.
- Law Enforcement: When legally required by Dutch authorities.
All third parties are required to handle your data securely and lawfully.
7. International Data Transfers
SmurfCraft operates within the Netherlands (EU). If data is transferred outside the EEA by our subprocessors, appropriate safeguards such as EU Standard Contractual Clauses are applied.
8. Your GDPR Rights
You have the following rights under the GDPR:
| GDPR Right | Description |
|---|
| Right to Access | Request a copy of your personal data. |
| Right to Rectification | Correct any inaccurate or incomplete data. |
| Right to Erasure | Request deletion of your data (subject to legal obligations). |
| Right to Object | Object to processing based on legitimate interests. |
| Right to Restriction | Request suspension of processing activities. |
| Right to Data Portability | Receive your data in a machine-readable format. |
| Right to Withdraw Consent | Withdraw consent at any time when applicable. |
To exercise your rights, contact us at
info@smurfcraft.net.
9. Right to Lodge a Complaint
You can file a complaint with the Dutch supervisory authority for data protection:
Autoriteit Persoonsgegevens (AP)
Website:
https://www.autoriteitpersoonsgegevens.nl
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published at
shop.smurfcraft.net, with the “Last Updated” date reflecting the most recent revision.
By using SmurfCraft services, you acknowledge that you have read and agree to this Privacy Policy.
